Meet Abportal

Abportal is a software + application developed exclusively for the management of manufacturers and importers of machinery and equipment, centralizing all information in one place.

With our platform you will be able to store the instruction manuals, electrical, pneumatic and hydraulic diagrams, among other technical documentation, of the machines you sell, in a practical and intuitive way.

And what are the features??

  • Documentação online

    It allows the quick upload of all technical documents of your machines sold, centralizing the information in a single location, available by just one click or by a QR Code fixed on the machines.

  • Assistência técnica

    Receive a notification whenever a customer opens a service call, being able to manage all stages of the call, controlling deadlines and facilitating new orders directly through Abportal, to improve the relationship and at the same time increase revenue.

  • Online Training

    It allows the upload of videos demonstrating the ways of operation, tool changes, maintenance and cleaning, among other information about the use of your machines. These videos are available to your customers full time, saving time with recurring calls to the same problem.

  • Marketing

    It offers a control panel for registering information and news, such as participation in events or launching new models of machines, to be made available and massively sent to customers, thereby improving the company's visibility.

  • Access by QRCODE

    With desktop, smartphone or tablet access, when registering a new project, you can print a label with a unique QR Code, generated directly on the platform, to be fixed on the machine and allow your customer to access, through the QR Code, all training, documentation, videos, news and much more regarding the machine.

  • FAQ

    Helps to register the most frequent questions and doubts of its clients, with information by text, pictures or even links to other sites, in order to clarify the most frequent doubts of its clients.

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In addition, you can:

Customize your interface

The abportal can be customized with your company's logo, name and colors, so that on the platform of interaction with customers your visual identity is present.

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Create dashboards and management reports

Through the reporting panel and through dashboards, you can generate different types of reports, such as, for example, sales by salesperson, region, period, best-selling models, technical assistance management reports, call control and many others.

To know the complete features, download our presentation.

SALES REPORT

Sales report, sales by salesperson, sales by region and sales by period.

MACHINES REPORT

Top selling models, machines by period, machines by seller or by region.

MANAGEMENT REPORTS

Technical assistance, control of open, pending or closed calls.

Mobiles

Count on our app

An exclusive tool to facilitate the interface between you and the user of the machines, meeting the legal requirements of Brazilian standards. With the Abportal app you can:

  • Access the machine documents;
  • Watch operation and maintenance training videos;
  • Open calls for technical support;
  • Request spare parts;
  • And much more!

Download and try:

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Ready to try Abportal?

Contact

Fill in the details below and one of our consultants will contact you. If you prefer, call +55 11 4930 5684 and ask your questions.

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Documentação online

Possibilita o upload de forma rápida de todos os documentos técnicos de suas máquinas vendidas, centralizando as informações em um único local, disponíveis por apenas um clique ou por um QR Code fixado nas máquinas.

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Assistência técnica

Receba uma notificação sempre que um cliente abrir um chamado de assistência técnica, podendo gerenciar todas as etapas do chamado, controlando os prazos e facilitando novos pedidos diretamente pelo Abportal, para melhorar o relacionamento e ao mesmo tempo aumentar a receita.

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Treinamentos Online

Permite o upload de vídeos de demonstração das formas de operação, trocas de ferramentas, manutenção e limpeza, entre outras informações sobre a utilização de suas máquinas. Esses vídeos ficam disponíveis aos seus clientes em tempo integral, economizando tempo com chamadas recorrentes para o mesmo problema.

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Marketing

Oferece um painel de controle para o cadastro de informações e notícias, como participações em eventos ou lançamento de novos modelos de máquinas, para ser disponibilizado e enviado de forma massiva aos clientes, dessa forma melhorando a visibilidade da empresa.

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Acesso por QRCODE

Com acesso desktop, smartphone ou tablet, ao cadastrar um novo projeto, você poderá fazer a impressão de uma etiqueta com um QR Code único, gerada diretamente na plataforma, para ser fixada na máquina e permitir que seu cliente acesse, através do QR Code, todos os treinamentos, documentações, vídeos, notícias e muito mais referente à máquina.

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FAQ

Auxilia a cadastrar as perguntas e dúvidas mais frequentes de seus clientes, com informações por texto, vídeos ou até mesmo links para outros sites, a fim de esclarecer as dúvidas mais recorrentes do seus clientes.